Have You Suffered a Loss?

First, know that we care about your recovery and understand how traumatic a serious property loss can be. Since 1993, we have assisted business owners and homeowners alike who have suffered the effects of disasters such as fires, floods, tornados and hurricanes. We understand the challenges that you will be facing and we know which steps should be taken to make certain that you are able to fully recover under your policy.

The Claims Process

We customize our services to meet the needs of each of our clients, but in general, the process we follow is:

1. First and foremost, Taff Claim Services insists upon a free no-obligation evaluation of your loss. We want to help you, not hurt you any further, and evaluation of the site allows us to make sure our services will be of benefit to you.
2. We assist you with all the decisions you have to make immediately after your property loss. We protect your financial interests and point out how your decisions affect your coverage.
3. We help homeowners temporarily relocate to a comfortable location during the settlement and reconstruction process; we help businesses relocate and continue servicing their client base to retain customers and income.
4. We analyze your policy to extract any extra coverages to which you are entitled.
5. We conduct inventory, research and assist in pricing destroyed contents.
6. We document all property damages in a format the policy requires.
7. We monitor insurance vendors, since their fees are paid from your policy’s limits.
8. We communicate with the insurance company and relay all information to you in easy-to-understand language.
9. We attend all meetings with insurance company personnel.
10. We review all documentation with you before submitting it to the insurance company and negotiate a settlement only with your approval.